Our goal is to ensure you have the best shopping experience, enjoy the product that you purchased and have value for your money. That is exactly why we want to hear from you first about your purchase experience.
Therefore, if for any reason you’re not happy with your purchase, please tell us immediately so we can resolve whatever concern that you may have.
Return Policy
We only accept returns via prior arrangement and agreement so please contact us with your concerns if not completely satisfied. We carefully describe each item and give accurate measurement and sizing information. It is your responsibility to ensure the item you are buying is your size.
Return Conditions
To be eligible for a return, the product must be received by us in the same condition that you received it in. It must also be
- in the original packaging with tags
- Unwashed and Unworn,
Note: We do not accept a returned item that’s worn, damaged, washed or altered in any way. All items are carefully cataloged and photographed for identification.
Return Instruction
Please contact us immediately with your request. We will provide some instructions about returns if accepted.
After we receive your item, we will inspect the item(s) and send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
Refunds are issued through the same payment method. It may take between 5 and 10 business days to get your money back- depending on your payment method.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account or contact your financial institution as it may take some time before your refund is officially posted.
Shipping
To return your product, you should contact us to be provided with a mailing address and return code.
Buyer is responsible for shipping costs for returning your item.
Communication
We value communication! Returning items is a hassle and we encourage you to contact us so we can resolve whatever issue/concern you may have. Use the form below or send email to [email protected] Thank You.